If you wish to obtain a refund/exchange for any reason, you may return your item(s) to us within 20 days from the day you received your order. Please complete the returns form in full. We then will notify you of the cost of shipping back the item.
Once your return is received and inspected, we will notify you that we have received your returned item.
If the returned items are in the right conditions, your refund will be processed, and a credit will automatically be applied to your credit card or the original payment method.
Our policy lasts 20 days if you live in (Canada, USA) If 20 days have gone from the day you received your item(s), unfortunately, we can't offer you a refund or exchange.
We will only offer a refund for clothing if the garments are unused, unwashed, in perfect, resalable condition with the Fancy Label Swing Tag(s) still attached. We cannot accept returns that have been torn, soiled or damaged due to incorrect washing or use.
In the interests of hygiene, we have a strict no refunds/exchange policy on scarves (hijabs) and hijab caps, which have been opened by the customer.
- Late or missing refunds.
If you haven't received a refund within 10 days, please check your bank or credit card accounts. If you've done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.
All requests for an exchange will be subject to availability.
If you need to exchange an item, please fill out the form.
To return your product, you should mail your product to #31.3800 Memorial Drive NE Calgary, AB," Marlborough Mall."
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for shopping with us.
Fancy Label the home of modest clothing in Canada.